F. A. Q
Frequently Asked Questions
What types of roofing services do you offer? At Best Ever Roofing (BER),

we specialize in both residential and commercial roofing services. Our offerings include roof repairs, roof replacements, and installations for a wide range of roofing materials such as asphalt shingles, membranes, coatings, metal roofing, and clay tile roofs.

What sets BER apart from other roofing companies?

BER stands out in the industry with over 40+ years of combined experience in residential and commercial roofing. We take pride in offering exceptional customer service and financing options to make your roofing project a seamless experience.

What geographical areas do you serve?

We provide roofing services for all of Houston and its surrounding communities.

Are you certified or qualified by any roofing manufacturers?

Yes, BER is certified by all major roof manufacturers, allowing us to use and install their top-quality products. This certification demonstrates our expertise and commitment to using trusted materials.

What warranties or guarantees do you offer?

All our roof replacements come with a 10-year warranty for workmanship. Additionally, the manufacturer warranties vary, ranging from limited lifetime to lifetime warranties depending on the product.

How do you approach customer service and satisfaction?

Customer service is of paramount importance to us. We strive to provide prompt responses to all inquiries, typically within one hour via phone, text, or email. Our commitment to customer satisfaction extends throughout the entire project, regardless of its size.

Do you work directly with insurance companies for roof damage claims

Yes, BER has extensive experience in working with insurance companies for roof damage claims. We guide property owners through the insurance process, ensuring they understand and navigate the claim effectively.

Do you offer any environmentally friendly roofing options

Yes, we offer various environmentally friendly options, including radiant barriers, solar-powered attic vent fans, and impact-resistant shingles. Additionally, our commercial roofing manufacturers provide heat-reflective products that we can install.

Do you provide additional services beyond roofing?

In addition to roofing, we offer gutter installation and cement board siding installation services to enhance the overall protection and aesthetic appeal of your property.

How can potential customers contact your company?

Potential customers can reach out to BER by phone, text, or email. We prioritize quick responses and ensure that all inquiries receive the attention they deserve. Phone or text messages usually provide the fastest response time.

Do you assist with insurance claims?

Absolutely. We handle the entire insurance process for you. Our services include evaluating the damage, filing the claim, negotiating with your insurance company, and ensuring a hassle-free billing and settlement process. You can count on us to simplify the insurance aspect while delivering top-notch roofing solutions.

Potential customers can contact BER via phone, text or email. Phone or text will usually give the quickest response.

 

Main Office

7003 Country Ln Richmond, TX

Call Us

281-520-0822

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Potential customers can contact BER via phone, text or email. Phone or text will usually give the quickest response.

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